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Philam Life sparks new infrastructure for improved services

Philam Life’s improvements over its systems and infrastructures to serve Filipinos better is underway.

“Philam Life has always been the leading innovator in the life insurance industry. Among the roster of recent innovative transformation initiatives we have introduced is GENESIS by Philam Life, a modern state-of-the-art facility supported by technological tools and development programs which paved the beginning of a culture of excellence in the financial advisor practice.” said Philam Life CEO Ariel Cantos.  The latest addition is the opening of their first flagship store in Bonifacio Global City, Taguig.

SPARK by Philam Group derived its name from the light that has ignited a flame in transforming the culture of customer service experience.

“Our innovation this time focuses on giving our customers the best experience. We are transforming our customer service centers into one-stop shops to make sure we cater to their growing and differentiating needs in this fast-paced environment. What makes it different is that we have expanded our services to the entire Philam Group including agency, bancassurance and mutual fund business transactions”, Cantos added.

SPARK by Philam Group is a customer service center that offers fully digital and personalized services.  It serves as the pilot office of all the company’s flagship stores that will open soon in key cities nationwide. SPARK makes use of technological platforms to make services faster and easier for customers.