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NAIA to take action on new ‘modus’ involving airport taxis

The Ninoy Aquino International Airport (NAIA) and the Land Transportation Franchising and Regulatory Board (LTFRB) authorities will be conducting random inspections at the NAIA complex starting Wednesday, January 13.

The action comes after various complaints were brought to the attention of the Manila International Airport Authority (MIAA) regarding overcharged fares of passengers, particularly through fake dollar rate cards presented by airport taxis.

The rate card (MB file photo/Ariel Fernandez)

The rate card (MB file photo/Ariel Fernandez)

The presence of the LTFRB will augment surveillance efforts of the airport security in curbing illegal activities related to transportation.

This was discussed in a meeting held Tuesday, January 12, by the MIAA and the LTFRB wherein transport concessionaires were mandated to implement their own measures in deterring their own drivers from committing prohibited acts against passengers.

Overcharging of fares and presenting fake rates are considered grave offenses under the MIAA’s circular on traffic management.

The MIAA has not approved any dollar rate card for its accredited taxis. All fares are charged in Philippine Peso.

Airport taxi drivers at fault will be penalized from P2000 to P5000 aside from the confiscation and cancellation of their access passes.

Operations of a concessionaire will be suspended if an accumulation of 20 grave violations will be done in a year. A concessionaire’s contract will be terminated after 10 more grave violations in the succeeding year.

Earlier, three drivers were apprehended for carrying dollar rate cards in their units.

In 2015, a total of 35 cases of overcharging were recorded and resolved.

MIAA General Manager Jose Angel Honrado said that he will strive to put an end to illegal activities hounding our beleaguered airport.

“The MIAA will not allow the airport to be a breeding ground of illegal activities. I will see to it that offenders are removed from the airport. More than anything, the welfare of passengers should always be top priority,” Honrado says.

Meanwhile, it was also agreed during the meeting on January 12, with transport concessionaires, that there will only be one assigned dispatcher for all transport companies at the terminal curbside.

Transport personnel were also advised to stay within the premises of their assigned desk.

Currently, each concessionaire has its own dispatcher offering different rates and services as they approach passengers.

Limiting the personnel at the curbside will take away the confusion among passengers as to which transportation services are available at the airport.

Fares for car rental services are dependent on the agreement with the service provider. There are no fixed rates for car rentals which are typically higher than coupon taxis and yellow metered taxis.

Passengers are advised to approach the desk of their preferred mode of transportation and not to accommodate random solicitors.

  • Hein S

    NINOY AQUINO: SCAM Airport of the World.

    LOL!!!!

  • Scorpjun

    This is good news. Although this is not a surprise to airport authorities, its comforting to know they will hopefully translate their press releases into action. I had been victimized by airport “accredited taxi drivers” several times in the recent past. Its extremely stressful to always assert your rights as a customer where many drivers in general will always take advantage of you when they have the opportunity. Unfortunately, its the bad economy and the culture where people don’t care about rules.

  • Scorpjun

    This is good news. Although this is not a surprise to airport authorities, its comforting to know they will hopefully translate their press releases into action. I had been victimized by airport “accredited taxi drivers” several times in the recent past. Its extremely stressful to always assert your rights as a customer where many drivers in general will always take advantage of you when they have the opportunity. Unfortunately, its the bad economy and the culture where people don’t care about rules.